by Kurtz, Juliet Draper, Jonathan Silverman
Kurtz (communication, University of Calgary, Canada) overviews the field of teaching and learning communication skills throughout all levels of medical education and in both specialist and family medicine, and provides essential material for program directors and facilitators to plan, develop, and facilitate communication programs and for learners to participate more effectively. This second edition reflects changes in the past six years in the areas of research, theoretical and conceptual approaches, medical and educational practices, and healthcare systems. Annotation ©2004 Book News, Inc., Portland, OR

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